CONSULTING SERVICES
TERMS AND CONDITIONS

Indonesian Supplies Website

CONSULTING SERVICES TERMS AND CONDITIONS

Indonesian Supplies Group provides a wide range of consulting services to Vendors and Buyers are correctively named here under Clients. By providing these service activities, Indonesian Supplies has general requirements that the Clients must know, understand and agree with Indonesian Supplies terms and conditions before deciding to use consulting services from Indonesian Supplies. We will explain these requirements below.

A.INDONESIAN SUPPLIES BUSINESS EXCELLENT CONSULTING SERVICES

  1. Indonesian Supplies provides consulting services to Clients carried out by qualified Consultants.
  2. Anyone who wants to use Indonesian Supplies consulting services as referred to in point 1 (one) must be registered as a Vendor or Buyer member at Indonesian Supplies.
  3. Indonesian Supplies provides the Client with recruitment and staffing services from time to time.
  4. Indonesian Supplies provides Clients with business analysis services from time to time such as:
  • Run data mining scripts to identify trends;
  • Execute multidimensional queries, at your discretion;
  • Collect data and identify markets, groups and clusters;
  • Use statistical methods to simulate optimal solutions;
  • Predictive analysis and solutions based on data reports.
  1. Indonesian Supplies provides Clients with business intelligence services from time to time such as:
  • Collect, analyse and visualize data;
  • To define reporting tools such as key performance indicators and targeted metrics;
  • Define descriptive and historical analysis via dashboards;
  • Execute an Online Analysis Process (OLAP) request;
  • Perform other specific reports.
  1. Indonesian Supplies provides the Client with purchasing services from time to time such as:
  • Assist in managing purchasing operational activities in Indonesia and ASEAN;
  • Help to provide access to effective purchasing tools and market surveys;
  • Assist in managing supply chain activities in Indonesia and the world.
  1. Indonesian Supplies provides Clients with contract management services from time to time such as:
  • Assist in the definition and signing of effective agreements with new and existing suppliers;
  • Assist in executing agreements and managing claims;
  • Help to have access to negotiated agreements so that they have better terms and conditions.
  1. Indonesian Supplies provides Clients with sourcing strategy services from time to time such as:
  • Help to define outsourcing strategy and category management in Indonesia and ASEAN;
  • Help to achieve targets that have been budgeted and to get the best financial solutions;
  • Help to provide your company with appropriate market surveys;
  • Carry out RFx on behalf of the Client and audit suppliers.
  1. Indonesian Supplies provides Clients with an asset management software and from time to time full cycle asset management consulting services (additional cost may apply).
  2. Indonesian Supplies can provide to Clients accounting management services from time to time. The accounting management services in question are as follows:
  • Record transactions;
  • Produce financial reports such as balance sheets and income statements for decision-making purposes (additional cost may apply);
  • Calculation of wages and salaries of employees (additional cost may apply);
  • Reporting to the ministry of manpower (additional cost may apply);
  1. Indonesian Supplies can provide to Clients tax management services from time to time. The tax management services in question are as follows:
  • Provide monthly administrative services and tax submission services (additional cost may apply);
  • Assist in preparing fiscal corrections based on financial statements and other relevant data provided by the company (additional cost may apply);
  • Discussions with the Company’s management on proposed fiscal adjustments in accordance with applicable tax regulations and practices (additional cost may apply);
  • Calculating corporate income tax liability or corporate tax loss (additional cost may apply);
  • Review the summary of the company’s prepaid income tax (if any and additional cost may apply);
  • Prepare annual tax e-billing (if any and additional cost may apply);
  • Prepare annual tax forms and necessary attachments with the approval of company management (additional cost may apply);
  • Provide records of annual tax returns for matters relevant to the Company (additional cost may apply);
  • However, under certain conditions and requirements, it is possible that Indonesian Supplies will participate in bridging the relationship between the company’s Account Representative at the Directorate General of Taxes and the Company.
  1. Indonesian Supplies provides to Clients logistics management services from time to time such as import/export management, warehousing, interim logistic management and stock management, as well as transportation and packaging management (additional cost may apply).
  2. Indonesian Supplies provides to Client operational management services from time to time such as company establishment assistance, visa application assistance and legal assistance.
  3. Indonesian Supplies provides to Client employment management services from time to time such as payroll, staffing and human resources management.
  4. Indonesian Supplies provides Clients with quality management services from time to time such as process planning, quality insurance and continuous quality improvement provision definition.
  5. Indonesian Supplies provides to Client project management services from time to time such as:
  • Bespoke sourcing solutions;
  • Bespoke financing solutions;
  • Optimization of cash flow;
  • Business digitization;
  1. Indonesian Supplies provides spokesperson service from time to time to Clients.
  2. Indonesian Supplies provides to Clients AI and IoT services from time to time such as IoT deployment, cloud-based data, data analysis, AI development, machine learning, data driven processes, online visits and 3D inspections.
  3. Indonesian Supplies provides to Clients web development services from time to time. The web development in question is as follows:
    • PHP, CSS, Java, Python;
    • WordPress, Drupal, Joomla, Magento, and Prestashop;
    • Theme Customization Solutions;
    • Plugins Installation and Configuration;
    • Testing and Updating;
    • Dreamweaver, Muse Creations;
    • Photoshop, Premiere Creations;
    • Website Hosting Services;
    • Domain Name Reservation;
    • Website Miantenance Services.
  4. Indonesian Supplies provides to Clients digital marketing services from time to time, such as:
  • Adobe Campaigns;
  • SEO Management;
  • Google Adwords;
  • Google Analytics;
  • Social Network Marketing;
  • Search Engine Marketing;
  • Marketing and Analysis Tools.
  1. Indonesian Supplies provides to Clients with cybersecurity services from time to time such as:
  • Database Management;
  • Email Security;
  • SSL certificate;
  • Data Management;
  • Data Protection;
  • Anti-Malwares;
  • Anti-virus and Spam.
  1. Indonesian Supplies will make it easier for Clients to select the right Consultants with the Consultant’s individual assessment of the Consultants’ qualifications and the skills as described in the Consultants’ terms and conditions.
  2. All kinds of services above may not be misused by any party for the purpose of profit and/or personal interest.

B.ABOUT CONSULTANT AND CLIENT

  1. Indonesian Supplies Consultant is any person who is domiciled within the territory of the Republic of Indonesia who has been registered and has signed up for the Consultant membership on Indonesian Supplies website and has fulfilled application requirements to become a qualified Consultant who has the rights and have accepted obligations from Indonesian Supplies.
  2. Each Consultant must perform all Work to the Client in a proper manner, in accordance with high standards of work and comply with all requirements set out in these terms and conditions.
  3. The Consultant must guarantee that all Works carried out will be quality work free from defects, omissions, errors or fraud within a certain period of time as will be agreed between the Consultant and the Client.
  4. In case of non-conformance with the above guarantees, the Client must notify the Consultant of such nonconformity and the Consultant must immediately correct or replace his work until the agreement is valid between the Client and the Consultant.
  5. In addition to the above guarantees, the Consultant must provide the best service in order to be able to provide benefits to the Client.
  6. Client is a company registered as a Vendor member or Buyer membership on Indonesian Supplies website and has fulfilled all requirements as a Vendor or Buyer and has the rights and accepts obligations from Indonesian Supplies.
  7. The Client has the right to audit and examine all documents and/or records related to the work of the Consultant.
  8. Indonesian Supplies provide consulting services to Clients from time to time depending of the scope of work to be performed.

C.BENEFIT OF USING OUR CONSULTANTS MEMBERSHIP SERVICES WITH INDONESIAN SUPPLIES

  1. Clients get a wide range of services from qualified Consultants at Indonesian Supplies.
  2. Clients get advice and rating from Indonesian Supplies in choosing a Consultant.
  3. Clients get assistance to carry out various company activities in Indonesia.
  4. Clients can improve company performance by using our consulting services.
  5. Clients get access to zoom to carry out activities with the Consultants.
  6. Clients can meet qualified Consultants to discuss the scope of Work to be carried out (subject to additional cost).
  7. The client gets the Consultant time sheet for review and can control the work carried out by the Consultant on weekly basic.

D.CLIENT TERMS

  1. Clients are a member of the Vendors and Buyers membership and meets the requirements to become a Vendors or a Buyers in Indonesian Supplies Website which is regulated in the terms and conditions of the Vendors membership and the Buyers membership.
  2. The Clients must allow Indonesian Supplies to upload all documents that have been provided to Indonesian Supplies such as project documents to be provided to the Consultant.

E.CONSULTANT TIME SHEET

  1. Clients gets Consultant time sheet containing details of weekly working hours every Friday and must sign it as proof of approval not later than the next Tuesday.
  2. Timesheets must be submitted every Friday and must be returned (Consultant timesheet which has been signed by the Client) to Indonesian Supplies no later than Tuesday of the following week.
  3. If the Clients does not sign the timesheet before the following Tuesday, then Indonesian Supplies will assume that the Consultant failed to carry out the work being carried out and will engage to seek a settlement solution with the parties involved (Clients & Consultant).
  4. Indonesian Supplies reserves the right to suspend the provision of work to be carried out, until an agreement is reached between all parties involved.
  5. If there is a dispute in the time sheet, the Clients can replace the Consultant by paying a replacement fee and certain conditions which are regulated in detail of the cooperation agreement.

 

F.ABOUT DATA

  1. The client must acknowledge and comply with all data issues described in the cookies and privacy policy on the Indonesian Supplies website.
  2. The Client must provide all data and/or documents required by Indonesian Supplies to provide transparent information about the project scope to the Consultant.
  3. Clients must not provide false and/or false data which may cause loss to Indonesian Supplies.
  4. Such data or documents must be provided to us at the time of registration or at any other time in accordance with the agreement of Indonesian Supplies.
  5. The Client shall not share and/or publish any data or documents belonging to the Consultant without the written consent of Indonesian Supplies and the Consultant.
  6. More detailed issues regarding data, schedules and others will be discussed clearly in the cooperation agreement.
  7. If the Client provides false information, Indonesian Supplies may cancel the Client’s member membership.
  8. The Consultant must agree and guarantee to keep all applicable documentation and records belonging to the Client for a certain period of time.
  9. The Client has the right to know all kinds of data and/or documents needed to verify the correctness of the fees stated in any Consultant’s invoice at any time within a certain period of time.

G.SERVICES EXCLUSION

  1. Indonesian Supplies services to Clients only cover the things that have been mentioned in paragraph A.
  2. All kinds of activities or services that are not expressly stated in paragraph A, are not included in the services of Indonesian Supplies.
  3. If the Client wishes to obtain bespoke services that are not regulated as referred to in point 2 (two), then the Client must make a separate agreement for such bespoke activities with Indonesian Supplies.
  4. All travels cost or waiting time occurring during the provision of the consulting services are not included.

 

H.NON – COMPETITION AGREEMENT

  1. By using the services of Indonesian Supplies, the Client agrees not to engage in any cooperation or other activities that are considered to be competitors of Indonesian Supplies.
  2. The term of this non-competition agreement is 12 (twelve) months from the end of the cooperation between the consultant and Indonesian Supplies.

I.NON – DISCLOSURE OR CONFIDENTIALITY AGREEMENT

  1. The Client will use the Information provided by Indonesian Supplies only for the purpose of implementing the Cooperation Agreement.
  2. The Client undertakes to safeguard Indonesian Supplies’ confidential information properly and will not share it and/or publish it to third parties or other parties without the written consent of Indonesian Supplies and the Consultant.
  3. This non-disclosure or confidentiality agreement is governed by and construed under the laws of the Republic of Indonesia, without regard to any conflict of law principles contained therein.
  4. This agreement is effective from the time the date of registration of the Clients to become a member of Indonesian Supplies and until the date of termination of this agreement by the parties.

J.FEE AND PAYMENT TERMS

  1. Clients are charged a fee when registering to become a Vendor or Buyer member at Indonesian Supplies in accordance with the selected member level set out in the terms and conditions of the Vendors and Buyers membership.
  2. The fees given by the Client to use consulting services are specifically regulated in the cooperation agreement.
  3. Indonesian Supplies reserves the right to charge additional fees for additional services requested and/or to be or behalf of the Client’s accepted orders.
  4. The client is obliged to pay the consulting service fee on time as detailed in the cooperation agreement.
  5. Clients can make payments in 3 ways, namely via Paypal or Bank Transfer and credit card.
  6. If the Client chooses to pay via Paypal, then the Client must fill in the Paypal email address.
  7. If the Client chooses to pay by Bank Transfer, then the Client must fill in: (i) account name, (ii) account number, (iii) bank name, (iv) bank address, (v) routing number.
  8. All payments information to be provided on demand.
  9. Indonesian Supplies do not accept payment in cash or any foreign payment method unless it has obtained written approval from Indonesian Supplies.
  10. If the Client does not pay the service fee to Indonesian Supplies which is past due for 30 (thirty) days, then Indonesian Supplies has the right of retention which is to retain all important information and/or documents. In addition, Indonesian Supplies also reserves the right to suspend activities, as well as services provided to the Client.
  1. TAX PROVISIONS
  2. The Consultant shall pay all taxes, duties, licenses and fees collected, assessed and/or incurred by the Consultant directly or indirectly in connection with these terms and conditions imposed by any government authority.
  3. If point 1 (one) is not fulfilled by the Consultant, then the Client has the right to deduct the amount paid by the Client for taxes and government fees from the amount that is due to the Consultant under these terms and conditions.

 

  1. FORCE MAJEUR
  2. Any party may be released from these terms and conditions if hindered by a force majeure event.
  3. The force majeure event in question is a riot, strike, war, terrorist act, civil disturbance, governmental authority (whether such authority is real or assumed), fire, flood, hurricane, other disaster, or other such cause which is reasonably in beyond the control of the affected party.
  4. Any party to these terms and conditions who is unable, in whole or in part, to carry out its obligations under these terms and conditions due to force majeure must immediately provide written notice of this matter to the other party stating fairly in detail about the underlying circumstances. the force majeure.
  5. Each party to these terms and conditions claiming force majeure must make maximum efforts to use all reasonable efforts to eliminate the cause of the force majeure.
  6. Each party must immediately give written notice to the other party as well as to Indonesian Supplies of the termination of the force majeure and shall resume the performance of the suspended obligation as soon as reasonably practicable after the termination of the force majeure.

K.SERVICES EXCLUSION

  1. The entire service may terminate if:
  • Has expired;
  • The client does not extend Indonesian Supplies service cooperation;
  • There are subjective and objective elements that are violated in the legal terms of the agreement as stipulated in Article 1320 of the Civil Code;
  • Receive claims from the Client due to the failure or gross negligence of the Consultants;
  • It is specified otherwise in the cooperation agreement letter.
  1. Indonesian Supplies has the right to refuse a request to terminate the consulting services unilaterally if based on the views and opinions of Indonesian Supplies there are indications of counterfeiting, fraud, or other actions that violate the provisions of applicable regulations in Indonesia and international law.
  2. Not complying with the applicable terms and conditions as described above.
  3. The client uses another company to carry out activities that may harm Indonesian Supplies.
  4. (TCC) trade compliance rules and regulations and obvious of violation of embargo.

L.COMPLIANCE WITH THE LAW

  1. Each Consultant must ensure that it will comply with all applicable laws and regulations or other regulations in every work.
  2. Each Consultant shall defend, indemnify and hold harmless the Client from the company or any third party against any claim or penalty arising in connection with the Consultant’s failure to comply with such rules.
  3. The Consultant must ensure that he or she has a permit or license from the government authorized to perform a job for the Client to avoid violating the law or other administrative sanctions.
  4. The Consultant shall warrant that it will use all tools, equipment, articles or methods in any work that does not infringe any license, patent or other intellectual property rights of any third party.
  5. If the Consultant does not comply with point 4 (four), then the Consultant must indemnify and hold harmless the Client against any claims or actions of any type of violation or unlawful act committed by the Consultant.

 

M.PROHIBITIONS AND LEGAL PROVISIONS

  1. Clients are prohibited from abusing any product, services or actions provided by Indonesian Supplies.
  2. Clients are prohibited from misusing data or documents in any form.
  3. Clients are prohibited from transferring, distributing, or notifying other parties (other than the parties to the agreement) in physical form, electronic media and/or other media that can be used to divulge our and/or Consultant’s secrets. This can be excluded if there is written approval from Indonesian Supplies.
  4. Clients are prohibited from providing false and/or false data which may harm Indonesian Supplies.
  5. Clients are prohibited from carrying out activities in any form that can harm or create a bad image for Indonesian Supplies.
  6. Clients are prohibited from carrying out activities in any form that can harm outside parties.
  7. Clients are prohibited from violating the embargo rules, TCC rules and Indonesian criminal law.
  8. Clients are prohibited from knowingly or fabricating force majeure circumstances with the aim of deceiving or deceiving other parties, especially Indonesian Supplies.
  9. If any party violates this provision, then Indonesian Supplies can process the matter in accordance with the relevant laws applicable in Indonesia.
  10. If the Client or other party commits any or all of the actions that can be categorized as violating the applicable law, then Indonesian Supplies must be released from lawsuits, whether civil, criminal charges or other legal provisions that apply globally by any party.

N.GENERAL PROVISION

  1. Consultant must agree and comply the purchasing order terms and conditions and packing terms and conditions
  2.  
  3. Neither party shall be liable for any special, indirect or consequential damages resulting from the repair or replacement of work performed by the Consultant, including, without limitation, loss of profits.
  4. A term or condition, or part thereof, which is declared or determined to be unlawful, invalid, prohibited or unenforceable under any applicable law in any jurisdiction shall be deemed invalid to the extent that such determination does not invalidate, impair or render invalid, any other terms or conditions of these Indonesian Supplies terms and conditions, and such designation in any jurisdiction shall not invalidate, diminish the validity or invalidate such conditions in any other jurisdiction.
  5. Notwithstanding any provision in the Terms of Service giving rise to any dispute, dispute, claim or difference arising between Indonesian Supplies and the Client in connection with the provision of this Service including the breach, termination or validity of the terms and others, Indonesian Supplies and the Client will endeavor to , for a period of thirty (30) days after receiving notification from the party or parties regarding the existence of a Dispute, to resolve the Dispute through deliberation between each party first. If the Dispute cannot be resolved by way of deliberation within thirty (30) days, then the Dispute may be submitted and finally resolved by arbitration in Indonesia, in accordance with the regulations of the Indonesian National Arbitration Board (BANI), which was established on November 30, 1977. based on the Decree of the Indonesian Chamber of Commerce No. SKEP/152/DPH/1977 in Indonesia. The arbitration will be conducted by one (1) arbitrator and the language of the arbitration will be Indonesian.
  6. If the parties do not want to settle the dispute through BANI, then the dispute resolution can be carried out with the option of a civil lawsuit or even criminal prosecution in the competent district court.
  7. The terms and conditions of Indonesian Supplies Service which contain the rights, obligations and licenses granted under these Terms and Conditions of Service cannot be transferred or assigned, except on the basis of mutual written agreement.
  8. The terms and conditions of this Service shall be governed by and construed under the laws of the Republic of Indonesia. All parties agree to submit to the jurisdiction of the courts in the territory of the Republic of Indonesia in relation to and/or in connection with the Terms and Conditions of this Indonesian Supplies Service.
  9. Indonesian Supplies reserves the right and is free at its sole discretion to reduce, add and/or change these terms and conditions at any time as needed.

BY USING THE BUSINESS EXCELLENT CONSULTING SERVICES OF INDONESIAN SUPPLIES, EACH CLIENT SHOULD ACKNOWLEDGE, SUBMIT, AND FOLLOW ALL THE POLICIES IN THIS TERMS AND CONDITIONS PAGE.

Version: 4.0

Last Modified: 04 November 2021