Sales consultant

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Responsibilities:

  • Liaise with customers requests via phone, emails, chatting tools
  • Be involved in the stores creation and the stocks management
  • Assisting visitors and members to find the best products or service
  • Reporting discrepancies and problems to the management
  • Working within established guidelines, particularly with brands
  • Dealing with customer refunds.

Requirement:

  • Should be articulate
  • Must be helpful and polite
  • Having a friendly and engaging personality
  • Comfortable working in team and with clients from various countries
  • You should have a comprehensive understanding of sales, retail, Fast Moving Consumer Goods, products management