Indonesian Supplies provides a variety of services that can be purchased by Buyers on the Indonesian Supplies website. To make a transaction to purchase these services, Indonesian Supplies provides the following terms and conditions:

A. ABOUT SERVICE TO PURCHASE

1. Indonesian Supplies provides a wide range of services provided by Vendors.
2. Vendor is a company that has been registered in Vendor membership that has obtained rights and obligations from Indonesian Supplies and has services that can be sold to Buyers.
3. Buyer is a company or person who has been registered in the Buyer’s membership that has obtained rights and obligations from Indonesian Supplies.
4. Vendors in number 2 provide a variety of services that can be purchased in the fields of mining, commodities, construction, industrial, electronics, packaging, clothing, sponsorship or hospitality, water management, maritime, offshore and subsea, FMCG, medical, property, alternative energy, and logistics.
5. All kinds of services above may not be misused by any party for the purpose of profit and/or personal interest.

B. ABOUT DATA

1. Vendors and Purchasers must acknowledge and comply with all data issues described in the cookies and privacy policies on the Indonesian Supplies website.
2. Vendors and Purchasers must provide all data and/or documents required by Indonesian Supplies to provide transparent information about the services sold by the Vendors and the services purchased by the Buyers.
3. Vendors and Buyers must not provide false and/or false data that may cause losses to Indonesian Supplies.
4. Such data or documents must be provided to Indonesian Supplies prior to registration of services for sale or at any other time in accordance with the rules of Indonesian Supplies.
5. Vendors may not share and/or publish data or documents belonging to the Buyer without the written consent of Indonesian Supplies and the Buyer.
6. Buyer may not share and/or publish Vendor’s data or documents without written consent from Indonesian Supplies and Vendor.
7. More detailed issues regarding data, schedules and others can be discussed more clearly in the cooperation agreement.
8. If the Vendor and/or Buyer provides false information, then Indonesian Supplies may cancel the membership of the Vendor and/or Buyer.
9. Purchaser must agree and warrant to retain all applicable documentation and records belonging to Vendor for a specified period of time.
10. The buyer has the right to know all kinds of data and/or documents needed to verify the correctness of the fees stated in the service bill purchased, wherever and whenever within a certain period of time.

C. SERVICE BOOKING

1. Each Buyer can purchase services from Vendors according to the market area that has been selected at the time of Buyer membership registration.
2. To carry out purchase order activities, the Buyer must select the type of service and its availability.
3. Vendors can provide services for sale to Buyers with certain predetermined specifications.
4. Buyers can make special requests to Vendors such as:
   • Number of services;
   • Service time;
   • Service period:
   • Location of services;
   • The method used in performing the service;
   • Number of employees in performing services;
   • The type of clothing used in performing the service;
   • Type of material/goods used when performing the service;
   • Transportation used in performing the service;
   • Management of catering for employees;
   • Residential management for employees;
   • Desired work results;
5. Any special requests submitted by the Buyer must be reviewed in advance by the Vendor. If the Vendor agrees, then the Vendor and the Buyer can make a sale – purchase transaction of services. If the Vendor does not agree, then the Buyer can find another Vendor or change the request that has been submitted.

D. VENDOR ACTIVITY

1. Vendors must always be active in every activity in the Indonesian Supplies market, especially when a service purchase order occurs.
2. If the Vendor is inactive for more than 3 (three) times, then Indonesian Supplies can deactivate the Vendor from the Indonesian Supplies market.

E. VENDOR LICENSE

1. Every registered Vendor must have a license from the government or related agency to carry out its activities in selling services to Buyers.
2. If the Vendor does not have the license as referred to in point 1 (one), then the services offered may not enter the Indonesian Supplies market.
3. Services that do not have a license can be re-entered the Indonesian Supplies market after having a valid license.
4. The license owned by the Vendor must follow the latest regulations and are still valid until the end of the membership period.
5. If the license expires during the period of service to the Buyer, the Vendor must guarantee that it will extend its business license in the near future.

F. VENDOR SERVICE GUARANTEE

1. The Vendor must guarantee that the services sold on the Indonesian Supplies website are the Vendor’s original services.
2. Vendors must guarantee that the services sold do not have the potential to infringe any patents, brand names, logos, copyrights or other intellectual property rights of other parties.
3. Vendors must guarantee that the services sold do not violate the Indonesian criminal provisions as stated in these terms and conditions.
4. Vendors must provide a guarantee of claims against services sold to eligible Buyers.
5. Vendors must provide certificates of conformity/compliance for all services sold on the Indonesian Supplies website.
6. The Vendor must guarantee that any services to be sold are owned by the Vendor. This means that Vendors are not allowed to sell services that are not owned or sell third party services that are not bound by a contract by Indonesian Supplies.

G. SECURITY AND INSURANCE

1. Vendor must have insurance coverage for employees employed to fulfill services to Purchaser.
2. In the event that the Vendor does not provide insurance coverage in its entirety or does not provide insurance at all in performing the service, the Buyer may provide insurance coverage to the employee performing the service.
3. The Buyer must provide security guarantees regarding the work or services provided by the Vendor.
4. To ensure safety in work or service, Vendors must also avoid the use, transportation and possession of firearms, drugs and/or prohibited substances, as well as alcoholic beverages.
5. The Vendor agrees that under certain or necessary circumstances, the Buyer has the right to conduct reasonable searches of individuals, personal belongings, vehicles when entering, being, and exiting the Buyer’s location.
6. Vendors must report any accidents or incidents that result in injury, damage or loss to the Buyer.

H. INDEMNITY

1. Vendor must defend, release, indemnify and hold harmless the Buyer and its parent company, affiliated company, officer, director, agent, employee or any company on whose behalf the Buyer has contracted, or any third party who is contractually obligated to indemnify to Buyer.
2. The matters referred to in number 1 include, but are not limited to, liens, claims, causes of action, costs, expenses, or losses (including but not limited to attorney’s fees) related to the illness or death of the Buyer, Vendor or anyone else brought to the Vendor’s job site. If there is a violation, a compensation fine with a certain nominal will be regulated further.
3. Buyer will defend, release, indemnify and hold harmless the Vendor and its parent company, affiliated companies, officers, directors, against all liens, claims, demands, causes of action, costs, expenses or losses (including but not limited to attorney’s fees) relating to the illness or death of the Buyer, loss of or damage to property belonging to the Buyer, the Vendor or anyone else at the job site arising from an incident or a direct or indirect result of the performance of the work, the presence of the individual at the job site, the journey to the job site, execution and/or violation of these terms and conditions.
4. The risk allocation set out in this paragraph will remain in effect in all circumstances except for a force majeure event.

I. SERVICE EXCLUSION

1. The services provided by the Vendor to the Buyer only include the things that have been mentioned in the Vendor page and/or these terms and conditions.
2. All kinds of activities or services that are not expressly stated are not included in the services provided by the Vendor.
3. If the Buyer wants to get a service that is not regulated as referred to in point 2 (two), then the Buyer must make a separate service agreement that must be ordered in advance with Indonesian Supplies.
4. All travel expenses or waiting time incurred during the provision of services by the Vendor are not the responsibility of Indonesian Supplies.

J. NON-COMPETITION AGREEMENT

1. By using the Indonesian Supplies service, Vendor and Buyer agree not to:
   • Cooperation or other activities that are considered as competitors of Indonesian Supplies; and,
   • Conducting activities that may harm the business activities of Indonesian Supplies.
2. The term of this non-competition agreement is 12 (twelve) months from the end of the cooperation between the Vendor, Buyer and Indonesian Supplies.

K. NON – DISCLOSURE OR CONFIDENTIAL AGREEMENT

1. Vendor and Purchaser warrant that they will use the Information provided by Indonesian Supplies only for the purpose of performing the purchased service.
2. Vendors and Purchasers undertake to safeguard the confidential information of Indonesian Supplies as well as possible and will not share it and/or publish it to third parties or other parties without the written consent of Indonesian Supplies.
3. This non-disclosure or confidentiality agreement is governed by and construed under the laws of the Republic of Indonesia, without regard to any conflict of law principles contained therein.
4. This agreement is valid from the date of registration of the Vendor and Purchaser to become a member of Indonesian Supplies until the date of termination of the agreement by the parties.

L. VENDOR POLICY

1. Vendors can create policies addressed to buyers that contain policies regarding service, refund policies, and cancellation/return/exchange policies.
2. All of these policies must not violate the terms and conditions set by Indonesian Supplies.
3. Indonesian Supplies will see and agree to the policies made by the Vendor before the Vendor conducts sales of services at Indonesian Supplies.

M. FEES AND PAYMENT TERMS

1. The service fee is determined unilaterally by the Vendor which can be seen on the Vendor’s product page.
2. The Buyer must pay and pay off the Vendor’s services in advance before the Vendor is obligated to provide the service.
3. Payment in point 2 can be made by making payments to Indonesian Supplies.
4. Buyers can make payments in 3 ways, namely via Paypal, Bank Transfer and credit cards.
5. If the Buyer chooses to pay via Paypal, the Buyer must fill in the Paypal email address.
6. If the Buyer chooses to pay by Bank Transfer, the Buyer must fill in: (i) account name, (ii) account number, (iii) bank name, (iv) bank address, (v) routing number.
7. Information regarding payment will be provided further in the agreement.
8. Indonesian Supplies do not accept payment in cash or any foreign payment method unless it has obtained written approval from Indonesian Supplies.

N. TAX PROVISIONS

1. The Vendor shall pay all taxes, duties, licenses and fees collected, assessed and/or incurred by the Vendor directly or indirectly in connection with these terms and conditions imposed by any government authority.
2. If point 1 (one) is not fulfilled by the Vendor, the Buyer has the right to deduct the amount paid by the Buyer for taxes and government fees from the amount that is the Vendor’s right under these terms and conditions.

O. FORCE MAJEUR

1. Any party may be released from these terms and conditions if hindered by a force majeure event.
2. The force majeure event in question is a riot, strike, war, terrorist act, civil disturbance, governmental authority (whether such authority is real or assumed), fire, flood, hurricane, other disaster, or other such cause which is reasonably within beyond the control of the affected party.
3. Any party to these terms and conditions who is unable, in whole or in part, to carry out its obligations under these terms and conditions due to force majeure must immediately provide written notice of this matter to the other party stating fairly in detail about the underlying circumstances. the force majeure.
4. Each party to these terms and conditions claiming force majeure must make maximum efforts to use all reasonable efforts to eliminate the cause of the force majeure.
5. Each party must immediately give written notice to the other party as well as to Indonesian Supplies of the termination of the force majeure and shall resume performing the suspended obligations as soon as reasonably practicable after the termination of the force majeure.

P. DEFAULT

1. Vendors are obligated to perform all services or work that has been purchased by the Buyer in the best possible way and on time.
2. Vendors who perform work imperfectly, not on time, or other things that can harm the Buyer can be categorized as default.
3. Vendors who default may be subject to fines or compensation by the Buyer.
4. If a dispute arises from the Vendor and the Buyer, Indonesian Supplies will endeavor to resolve the dispute amicably within a period of 30 (thirty) days.
5. The period as referred to in point 4 may be extended by the parties in accordance with the agreement of a maximum of 60 (sixty) days.
6. If the dispute cannot be resolved through deliberation, then the dispute can be submitted and finalized by arbitration in Indonesia, in accordance with the regulations of the Indonesian National Arbitration Board (BANI), which was established on November 30, 1977 based on the Decree of the Indonesian Chamber of Commerce No. SKEP/152/DPH/1977 in Indonesia using Indonesian.
7. If the Vendor and the Buyer agree not to settle the dispute through BANI, then the dispute resolution can be carried out with the option of a civil lawsuit or even criminal prosecution in the competent district court.

Q. COMPLIANCE WITH THE LAW

1. Vendors and Buyers must ensure that they will comply with all applicable laws and regulations in each of their work.
2. Each Vendor must defend, indemnify and hold harmless the Buyer from the company or third parties against any claims or penalties arising in connection with the Vendor’s failure to comply with such rules.
3. Vendors must ensure that they have a permit or license from the government authorized to perform a job for the Buyer to avoid violating the law or other administrative sanctions.
4. Vendor must guarantee that it will use all tools, equipment, goods, or methods in any work that does not infringe any license, patent or other intellectual property rights of any third party.
5. If the Vendor does not comply with point 4 (four), the Vendor must indemnify and hold harmless the Buyer against any claims or actions of any type of violation or unlawful act committed by the Vendor.

R. PROHIBITIONS AND LEGAL PROVISIONS

1. Buyers are prohibited from abusing any service or action provided by the Vendor.
2. Vendors and Buyers are prohibited from misusing data or documents in any form.
3. Vendors and Buyers are prohibited from transferring, distributing, or notifying other parties (other than the parties to the agreement) in physical form, electronic media and/or other media that can be used to divulge Indonesian Supplies’ secrets. This can be excluded if there is written approval from Indonesian Supplies.
4. Vendors and Buyers are prohibited from providing false and/or false data that may harm Indonesian Supplies.
5. Vendors and Buyers are prohibited from conducting activities in any form that may harm or create a bad image for Indonesian Supplies.
6. Vendors and Buyers are prohibited from carrying out activities in any form that can harm outside parties.
7. Vendors and Buyers are prohibited from violating the embargo rules, TCC rules and Indonesian criminal law.
8. Vendors and Buyers are prohibited from knowingly or fabricating force majeure circumstances with the aim of deceiving or deceiving other parties, especially Indonesian Supplies.
9. If any party violates this provision, then Indonesian Supplies can process the matter in accordance with the relevant laws applicable in Indonesia.
10. If the Vendor, Buyer or other party commits any or all actions that can be categorized as violating applicable law, then Indonesian Supplies must be released from lawsuits, whether civil, criminal charges or other legal provisions that apply globally by any party.

S. GENERAL PROVISION

1. The parties shall not be liable for any special damages incurred directly or indirectly, or consequentially as a result of the repair or replacement of work carried out by the Vendor, including, without any limitation, loss of profits.
2. Any term or condition, or part thereof, which is declared or determined to be unlawful, invalid, prohibited or unenforceable under the applicable law of any jurisdiction shall be deemed invalid to the extent that such determination does not invalidate, impair or render invalid, any other terms or conditions of these Indonesian Supplies terms and conditions, and such designation in any jurisdiction shall not invalidate, diminish the validity or invalidate such conditions in any other jurisdiction.
3. Notwithstanding any provision in the Terms of Service giving rise to any dispute, dispute, claim, or difference between Indonesian Supplies and the Buyer or Vendor in connection with the provision of this Service including the breach, termination or validity of the terms and others, Indonesian Supplies and the Buyer or the Vendor will endeavor, for a period of thirty (30) days after receiving notification from the party or parties regarding the existence of a Dispute, to resolve the Dispute through deliberation between each party first. If the Dispute cannot be resolved by deliberation within thirty (30) days, then the Dispute may be submitted and finally resolved by arbitration in Indonesia, in accordance with the regulations of the Indonesian National Arbitration Board (BANI), which was established on November 30, 1977. based on the Decree of the Indonesian Chamber of Commerce No. SKEP/152/DPH/1977 in Indonesia. The arbitration will be conducted by one (1) arbitrator and the language of the arbitration will be Indonesian.
4. If the parties do not wish to settle the dispute through BANI, then the dispute resolution can be carried out with the option of a civil lawsuit or even criminal prosecution in the competent district court.
5. The terms and conditions of the Indonesian Supplies Service which contain the rights, obligations and licenses granted under these Terms and Conditions of Service are not assignable or assignable, except by mutual written agreement.
6. The terms and conditions of this Service shall be governed by and construed under the laws of the Republic of Indonesia. All parties agree to submit to jurisdiction in the courts in the territory of the Republic of Indonesia in relation to and/or in connection with these Indonesian Supplies Terms and Conditions of Service.
7. Indonesian Supplies reserves the right and is free at its sole discretion to reduce, add and/or change these terms and conditions at any time as needed.

BY USING THE SERVICE TO PURCHASE ACTIVITY ON THE INDONESIAN SUPPLIES WEBSITE, THE VENDOR AND BUYER MUST ACKNOWLEDGE, SUBMIT, AND FOLLOW ALL THE POLICIES IN THIS TERMS AND CONDITIONS PAGE.

Last Modified: 6/12/2021
Version: 2.0