Responsibilities:

• Liaise with customers requests via phone, emails, chatting tools
• Be involved in the stores creation and the stocks management
• Assisting visitors and members to find the best products or service
• Reporting discrepancies and problems to the management
• Working within established guidelines, particularly with brands
• Dealing with customer refunds.

Requirement:

• Should be articulate
• Must be helpful and polite
• Having a friendly and engaging personality
• Comfortable working in team and with clients from various countries
• You should have a comprehensive understanding of sales, retail, Fast Moving Consumer Goods, products management